This Privacy Notice contains information about how Sinclair Wellbeing Solutions Ltd processes personal information relating to the following users.
Users of our website
Participants on our programmes
Information gathered from your use of the website
We recognise the importance of protecting the privacy of the users of our websites. Any personal data collected will be treated as confidential in line with the principles of the Data Protection Act 2018 and in full compliance with GDPR.
What electronic information do we collect?
We collect two kinds of information from visitors to our website: your personal details through registration and site usage information using ‘cookies’ and page tagging techniques. Cookies enable our system to recognize your computer and allow us to see how you use our website. This enables us to identify any areas that may need improvement and to continually improve the user experience.
Web Conditions and to Additional Terms and Conditions
When you register on our website, we will ask you to input and will collect personal information from you such as your name, e-mail address, billing address, telephone number and a password. We may also collect information about where you are on the internet (e.g. the URL you came from, IP address, domain types such as.”co.uk" and ".com"), your browser type, the country you accessed the site from, the pages of our Website that were viewed during your visit and any search terms that you entered on our Website ("User Information"). We may collect this information even if you do not register with us.
Sending us an email
You also may decide to send us personally identifying information, for example, in an electronic mail message containing a question or comment. We use personally identifying information from email primarily to respond to your requests. We may forward your email to other employees who are better able to answer your questions. We may also use your email to contact you in the future about our organisation or to contact you when necessary. Emails and telephone calls will be used for the purposes outlined at the time of collection or registration in accordance with the preferences you express.
Collection and use of personal information
Sinclair Wellbeing and Training Solutions Ltd is the sole owner of the information collected on our website and through manual processes. Sinclair Wellbeing and Training Solutions Ltd processes personal data for the purposes of providing the service that you have signed up for. We confirm that any personal information which you provide to us and any user information, from which we can identify you, is held in accordance with the principles of the Data Protection Act 2018.
We will use your information only for the following purposes:
Processing your orders and any services you have requested
Statistical purposes to improve this website and its services to you
Servicing website content
Administering this website
In-house research and statistical analysis
Communication about Sinclair Wellbeing and Training Solutions Ltd
Processing personal data for the above purposes may entail sharing the information with employees, contractors, agents and professional advisors of Sinclair Wellbeing and Training Solutions Ltd and other carefully selected organisations only where necessary under strictly controlled conditions.
Sinclair Wellbeing and Training Solutions Ltd will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out above). We will keep electronic information on a secure server and all physical information in a secure manner and accessed only by those authorised to do so. We fully comply with all applicable UK Data Protection and consumer legislation.
Use of data for direct marketing by post and telephone
At each point of data collection or registration you are given options to opt-out from being sent future direct marketing material from Sinclair Wellbeing and Training Solutions Ltd by post or telephone. Where you do not opt-out of such communications, Sinclair Wellbeing and Training Solutions Ltd may send you information on its activities and services.
Click here to download a copy of the Sinclair Wellbeing and Training Solutions Ltd Privacy Notice for Work Programme
International data transfer
Different countries have different data protection laws, some of which provide more protection than others. We will not transfer personal data about you to any country outside of the European Economic Area without first ensuring that adequate protections are put in place for your benefit in accordance with best practice and the Data Protection Act 2018.
Site usage - cookies
A cookie is a small text file which identifies users’ computers to Sinclair Wellbeing and Training Solutions Ltd’s server. Cookies enhance a website’s performance in a number of ways including providing a secure way to measure use of the website, number of visitors, how frequently pages are viewed, shopping, and the city and country of origin of users. This helps to determine what is popular and can influence future content and development of websites.
Links to third party websites
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing this website.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law. This being requests by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information we may be obliged to do so.
The Data Protection Act
Under the Data Protection Act, we have a legal duty to protect any information we collect from you.
Accessing your personal data held by Sinclair Wellbeing and Training Solutions Ltd
You have the right to ask Sinclair Training and Wellbeing Solutions Ltd, in writing, for a copy of all the personal data held about you (this is known as a 'subject access request'). There is usually no fee for this request except where the Company considers the request to be manifestly unfounded or excessive. If you would like to access your personal data held by Sinclair Wellbeing and Training Solutions, please apply in writing to:
The Data Controller
Sinclair Wellbeing and Training Solutions Ltd
2 Dunure Drive,
Verifying, updating and amending your personal information
If, at any time, you want to verify, update or amend your personal data or preferences please write to the address above. Verification, updating or amendment of personal data will take place within 28 days of receipt of your request. For further information please contact Sinclair Wellbeing and Training Solutions Ltd’s Data Protection Officer.
Notification of changes
Sinclair Wellbeing and Training Solutions Ltd
2 Dunure Drive,